Delivery
PLEASE CONTACT CHAT SUPPORT FOR DELIVERY INSTRUCTIONS
Order Processing
1. Confirmation:
- After placing your order, you will receive a confirmation email with the details of your purchase. Please review this information to ensure accuracy.
2. Processing Time:
- Orders are typically processed within 15-20 minutes , The shop is open 24/7
Delivery Methods
1. In-Game Item Delivery:
- Procedure: Our delivery agents will contact you via chat support message or join your game to deliver the items. Please be sure to be online and in-game to receive your items.
How to Receive Your Items
1. In-Game Items:
- Contact: You will be contacted by our delivery agent via in-game message or invitation. Make sure your game is open and you are in the correct server or region as specified during checkout.
Important Information
1. Availability:
- Ensure you are available in-game during the delivery window to facilitate a smooth transaction. If you need to reschedule or face any issues, contact our support team as soon as possible.
2. Security:
- Our delivery agents will never ask for your password or sensitive account information. Always verify the identity of anyone contacting you for the delivery.
3. Support:
- For any issues or concerns regarding your order, please reach out to our customer support team. We are here to help and ensure your satisfaction.
Common Issues & Solutions
1. Delays:
- If your items have not been delivered within the expected timeframe, please contact our support team for assistance.
2. Incorrect Items:
- Should you receive incorrect items or encounter any problems, report it to us immediately so we can resolve the issue promptly.
Thank you for choosing D2Bits. We appreciate your business and are dedicated to providing you with top-notch service for your Diablo II: Resurrected experience.
Cookies
Consent to the use of cookies.
For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.
When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.
CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).
Data processing agreement
We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
Server log files
Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:
- Your consent status or the withdrawal of consent
- Your anonymised IP address
- Information about your Browser
- Information about your Device
- The date and time you have visited our website
- The webpage url where you saved or updated your consent preferences
- The approximate location of the user that saved their consent preference
- A universally unique identifier (UUID) of the website visitor that clicked the cookie banner