Delivery
PLEASE CONTACT CHAT SUPPORT FOR DELIVERY INSTRUCTIONS
Order Processing
1. Confirmation:
- After placing your order, you will receive a confirmation email with the details of your purchase. Please review this information to ensure accuracy.
2. Processing Time:
- Orders are typically processed within 15-20 minutes , The shop is open 24/7
Delivery Methods
1. In-Game Item Delivery:
- Procedure: Our delivery agents will contact you via chat support message or join your game to deliver the items. Please be sure to be online and in-game to receive your items.
How to Receive Your Items
1. In-Game Items:
- Contact: You will be contacted by our delivery agent via in-game message or invitation. Make sure your game is open and you are in the correct server or region as specified during checkout.
Important Information
1. Availability:
- Ensure you are available in-game during the delivery window to facilitate a smooth transaction. If you need to reschedule or face any issues, contact our support team as soon as possible.
2. Security:
- Our delivery agents will never ask for your password or sensitive account information. Always verify the identity of anyone contacting you for the delivery.
3. Support:
- For any issues or concerns regarding your order, please reach out to our customer support team. We are here to help and ensure your satisfaction.
Common Issues & Solutions
1. Delays:
- If your items have not been delivered within the expected timeframe, please contact our support team for assistance.
2. Incorrect Items:
- Should you receive incorrect items or encounter any problems, report it to us immediately so we can resolve the issue promptly.
Thank you for choosing D2Bits. We appreciate your business and are dedicated to providing you with top-notch service for your Diablo II: Resurrected experience.