Have a question or concern? Contact us via email or live chat and we'll get back to you as soon as possible.

We strive to respond to every email within a reasonable time, but please avoid sending duplicate requests within a short period of time. We're here to help, so don't hesitate to reach out to us.

And if something goes wrong, rest assured that we'll do our best to make it right and ensure you have a positive experience with us.

Thank you for choosing D2Bits!

We're currently fulfilling most orders within 15 minutes thanks to our large inventory. We are proud to have the best network of suppliers to ensure we can get our hands on almost every item, and most in a reasonable time!

Contact Live Chat support directly if you have any questions!

We will send you the game name and password on either chat or through discord. We will then meet in game and hand over the items via the trade window or drop them on the ground so you can pick them up.

Once we've sourced all the items from our network, you'll receive an email notification with instructions on how to get in touch to coordinate the delivery of the items. However, emails can get lost or end up in the spam folder, so we recommend contacting us on our chat or periodically checking your inbox.

If you have any questions or concerns, feel free to reach out to us through our customer support channels. We're happy to assist you in any way we can.

D2Bits strives to deliver your order in less than 15 minutes, but in some cases, it may take more time due to limited stock or a large order volume that slows down the delivery process.

If you haven't heard from us within 12 hours of placing your order, please don't hesitate to contact us via our Live Chat support. We're here to assist you and ensure your satisfaction with our service.

If you take a close look at the design and functionality of our webstore, you’ll see that we have spent countless hours carefully crafting and designing the details of this website.

We know that there are a lot of scammy websites out there but we can assure you that you’ve found the right place for you to shop for D2 items. We will do our best to make you smile and make you enjoy the time you spend beating up your opponents at the highest level possible.

We only require your email address to send the items directly to your mailbox. While first and last names are optional, we find that it's always more personal to address you by name.

So, whether you provide your name or not, rest assured that your items will be delivered directly to your inbox.

Certainly! We proudly accept and deliver orders worldwide :)

We accept PayPal along with all major credit/debit cards.

Your payment information is processed securely. We do not store credit card details, nor do we have access to your credit card information.

Subscribe to our newsletter or follow us on Facebook, Twitter, or Instagram to stay updated on any offers or coupons that D2Bits is currently running. Alternatively, you can contact us via the contact form and we'll get back to you with any offers or discount coupons that we have available. Thank you for choosing D2Bits!

We understand that sometimes you may change your mind about a purchase you made. However, we cannot offer refunds or exchanges for items that were bought accidentally or are no longer needed. It's important to carefully select the items you wish to purchase before placing an order. Thank you for your understanding.

When your order is flagged, it means that it did not pass our security checks and needs to be reviewed manually by our team.

Our prices are determined by the supply and demand of the market. While some items may be cheaper at other stores, ultimately you get what you pay for. If you want high-quality items with the best possible customer service, then look no further than us!

All our items are sourced from real player accounts and are 100% legitimate. We guarantee that they will never disappear. Unlike some stores that sell duplicated items, we assure you that shopping with us is completely safe. Over the years, we have sold countless items and runes, and not a single customer has made a complaint. You can trust us to provide you with the highest quality items and runes without any risk of fraud.

The current policy of our store is that we do not offer item buying or trading services from players. We only sell items that we have found ourselves through legitimate means. Thank you for understanding.

In Diablo 2, players have the option to choose between two different modes: Ladder and Non-Ladder. Ladder mode is generally more competitive and fun for players, as it offers exclusive items and runewords that are not available in Non-Ladder mode. Additionally, Ladder mode is reset every four months, adding a sense of excitement and anticipation for players. Non-Ladder mode, on the other hand, remains unchanged and does not offer the same level of challenge and exclusivity as Ladder mode.

There are two different game realms available in Diablo 2: softcore and hardcore. Hardcore is a much more challenging mode compared to softcore, as the player is treated as a mortal being. This means that it is easier for a hardcore player to die compared to the semi-immortal players on softcore.

To ensure you have the best gameplay experience, it's important to choose the correct mode (softcore or hardcore) and ladder. Please keep in mind that items purchased in ladder mode cannot be used in non-ladder mode and vice versa. Additionally, items purchased in softcore mode cannot be used in hardcore mode and vice versa. So please choose carefully to avoid any inconvenience later on.